Frequently asked questions

Shopping

Who can buy?


Clients who are over the age of 19 and live in BC, Canada are qualified to purchase medical marijuana through our site. Proof of age is required on all orders.




How does this work?


Please kindly note that we ONLY offer same day delivery service and the minimum order amount is $50.

  1. Navigate to the products that you are interested in
  2. Click on the products, choose the weight and quantity then click "Add to Cart".
  3. Click on the shopping cart icon (top-right of page header) then click "View Cart" to check if your shopping cart is included all the desired products,
  4. Click on the boxes on the bottom left to enter a promo code and/or a special note to us (if available)
  5. When you are ready, click on the green Checkout button.
  6. You can log in for a faster checkout or you can just key in the required fields (Email, Name, Delivery address, Phone number), choose your delivery method.
  7. Review your order details and click on place order button when you are ready.
  8. Once we receive your order, our staff will contact you via email to confirm the order with estimated time and other instructions.




Do you charge any delivery fee?


Good news! We offer FREE delivery within 15km from Surrey Central Skytrain Station with 50$+ purchase. Otherwise, please expect a delivery fee of 10-20$. Delivery fee will be automatically charged at checkout.




How long will it take to get my orders?


It usually takes 60-120 mins from our email confimation. Please expect a little delay in rush hour. We are sorry for any inconvenience caused.




How do I pay?


Right now we accept CASH ONLY. Other payment methods will be available soon.





Orders & Products

Can I cancel or change my order?


Please email us at bcbud236@gmail.com and include your order number you would like to cancel/change as soon as possible.




What is your return policy?


We happily accept returns or exchanges at the time of delivery. Please simply notify our driver for product refund (delivery fee would be charged). For other requests, please email bcbud236@gmail.com OR reach us via Online Chat.




Why does pricing vary across products?


Price is determined based on the quality and growing process. We always keep our price at the most reasonable level.